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Pre-staging Lightweight APs for Specific Controllers on a Production Network

Q: I’m having problems getting lightweight Cisco APs to associate with specific controllers on my network. I have multiple controllers on a flat subnet and the APs keep associating with the wrong controller. Is there anything I can do to ensure that APs “settle” to specific controller on my production network?
A: Cisco provides several convenient options to get lightweight access points (APs) to “settle” on a particular controller on a production network:

>>  Subnet broadcasts

>>  DHCP, option 43

>>  DNS resolution of the name CISCO-LWAPP-CONTROLLER

>>  Configuration of a Master Controller

Each method is convenient, but sometimes conflicting. In a network that has multiple controllers on one flat subnet, APs can be very stubborn about which controller to associate with. So, the best way to get APs to connect to a particular controller is to pre-stage them from a controlled, laboratory-type network.



Steps to pre-stage a controller:

Follow these easy steps to create a Controller Template that will “push” a new local user name and password onto your Wireless LAN Controller (WLC). Please note the following before proceeding: The Wireless LAN Controller in question must be added to the Wireless Control System (WCS) before you can successfully complete the process.

1. Set up a lab network. This network should have a single controller giving APs only one choice. This can be accomplished in three separate methods: randomly choose a controller to become the Master Controller, choose to set the DHCP option 43 or create a hostname record on the DNS server that is set to CISCO-LWAPP-CONTROLLER. Only one method is needed to be certain that with only one controller on the network, the AP will connect to it through the discovery process.
2. Important: Be certain that the controller on the lab network is given a name that is not used anywhere on the production network. The AP will remember the last controller name it received a configuration from. If the AP can’t find the named controller, it will look for another controller in which to connect.
3. When the AP appears on the lab network and associates to the lab controller, configure it for a primary and secondary controller with names that are on the production network. Because there are certain things a lightweight AP will remember after it reboots, it will remember its IP address (if static), hostname, whether or not 802.11h detected radar on a supported 5 GHz channel, the hostname of the last controller that gave it a configuration, and the primary and secondary controllers it was configured with in the lab network. The fact that those controllers can not be reached from the lab network is immaterial.
4. Be certain AP Fallback is enabled on the network. This is accomplished by going to Controller>General and enabling AP Fallback. AP Fallback guarantees that APs will return to their Primary Controllers whenever possible. This process can take a few minutes to complete.
5. Move the AP to the production network.

>>  The AP will first try to find the controller that last configured it. This will fail because that controller does not exist on this network.

>>  The AP will then try to find its primary controller. If the AP is on the production network, this should succeed.




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