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The Power of a Controller Template >> Restoring Lost User Name & Password on the WLC

Q: I’ve changed careers and have started a new job as the IT Director at the new company I work for. I’m having problems accessing the Company’s Wireless LAN Controller (WLC) because I don’t have the former Director’s user name and password. What can I do to restore the lost user name and password on the WLC?
A: The Wireless Control System (WCS) from Cisco is a very powerful wireless management server. The Wireless Control System (WCS) plays a key role in managing your Wireless LAN Controllers (WLC) and Lightweight Access Points, all from a central location. So, when that dreaded day comes when you can not access your Wireless LAN Controller (WLC) via the local user name and password, have no fear WCS is here.



The Process

Follow these easy steps to create a Controller Template that will “push” a new local user name and password onto your Wireless LAN Controller (WLC). Please note the following before proceeding: The Wireless LAN Controller in question must be added to the Wireless Control System (WCS) before you can successfully complete the process.

1. On the Wireless Control System (WCS), run your mouse pointer over the word Configure and click Controller Templates.
2. From the vertical menu on the left hand side of the screen, click Local Management Users.
3. From the --Select a command -- window on the upper right hand corner, click the drop down box and select Add Template... then click the grey GO COMMAND button.
4. Create your new user name and password and set the access level to Read – Write. Then click the grey Save button.
5. Click the grey Apply to Controllers... button. You will now see a list of Wireless LAN Controllers (WLC) that the Wireless Control System (WCS) is managing. From the list, select the controller or controllers you want to apply this new user name and password to, and then click OK.
6. At this point, the Wireless Control System (WCS) will show a success message on the screen. This indicates that the new user name and password is now ready for use on the Wireless LAN Controller (WLC) you pushed it to.



To learn more, contact GigaWave Technologies at 210.375.0085 or info@giga-wave.com




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